Below you will find an overview of a case where LeverSource was asked to bring the abstract topic of ‘leadership’ to life.
SituationTaking an abstract concept like “leadership” and making it real to an audience of practicing CIO’s.
ComplicationDiverse number of experts and a “mushy” topic
ApproachInterviewed 15 diverse CIOs representing in a cross section of the participants. Framed the questions to surface actual changes they managed to accomplish under their leadership, things they increased/decreased or stabilized. The group surfaced 51 unique leadership accomplishments. Using the LeverSource method each suggestion was analyzed against all other suggestions resulting in 2,550 comparisons. This analysis yielded the following insights:
- 19 of the 51 suggested accomplishments were isolated in nature
- 12 accomplishments were in fact outcomes that could not be directly influenced but provided high level goals for other CIO’s to strive for
- 19 accomplishments were high leverage metrics that had multiplying effects reinforcing each other
- 1 activity was a strategic enabler “Increasing Trust but Verify Behavior”