On a recent client call the topic of getting individuals to expand their sphere of influence surfaced: “I’d really hoped she would have stepped up and driven change without waiting for our permission”This inability to take charge without being “knighted” has more to do with a missing capability than an individual flaw. This missing capability can […]
We’ve all seen it happen. Deadlines for next year’s budget requests drive a mad dash to come up with defensible proposals. Drop everything. All hands-on-deck. If you’re fortunate enough to have a Business Relationship Management (BRM) Group then at least you’ve had the conversations with your business customers. But conversations don’t always translate to buy-in. […]
Centralize or Decentralize? As shown above, Google searches on the topic of “Centralized vs. Decentralized” ramped up in earnest in 2008 during the time of the economic meltdown and have increasingly vacillated since. But it is the wrong question. It shouldn’t be centralize vs. decentralized. It has to be centralized & decentralized.
As organizations become flatter and leaner they lose not only management layers, they lose the connectivity function these layers provided. Shared issues, ideas, and innovations were the topic of middle management reports and conversations. Now the details get filtered out to match the higher ratio of subordinates to managers. Without this sharing, the same issues […]