Does your presence incite your client to insight? Not necessarily by directly challenging your client’s thinking but by surfacing assumptions that may go unchallenged. I always start my client engagements by saying: “I’ll never know as much about your organization as you do. But what I will do is help build a detailed picture that puts […]
My retirement at age 58 lasted 6 months. Then my wife strongly suggested I find something to occupy my time instead of “helping” her optimize our domestic processes. (Not smart on my part in retrospect!) I had to do something in consulting because of my background but I wasn’t sure how effective I’d be without […]
I’ve always been something of an audiophile. My early stereo systems had limited options for shaping the sound quality—just “Bass” & “Treble” controls. Later models added more options in the form of equalizers with dozens of individual frequency sliders. The benefit of having so many potential adjustments was the ability to compensate for the unique sound […]
“We are lost!” says the angry wife to her flustered husband. “No we’re not, I know where I am going!” he shouts back (he has no idea where he is at).Sound like a familiar conversation? If you were born before the 90’s it is likely you have experienced this dreaded scenario. The only navigation tool […]
Centralize or Decentralize? As shown above, Google searches on the topic of “Centralized vs. Decentralized” ramped up in earnest in 2008 during the time of the economic meltdown and have increasingly vacillated since. But it is the wrong question. It shouldn’t be centralize vs. decentralized. It has to be centralized & decentralized.
Once a noble pursuit, strategic planning lost its potency and the trust of management. Restoring it to its former glory will require overcoming six fatal flaws. To-date my research has surfaced six flaws in the strategic planning process. Each of these flaws will be discussed below along with their resolutions. Fixing the Flaws To restore […]
As organizations become flatter and leaner they lose not only management layers, they lose the connectivity function these layers provided. Shared issues, ideas, and innovations were the topic of middle management reports and conversations. Now the details get filtered out to match the higher ratio of subordinates to managers. Without this sharing, the same issues […]
Below you will find an overview of a case where LeverSource methods and tools were used to break down silos between functional groups.